GOLFSHOPWS.COM SHIPPING POLICY

All orders will be shipped on Ground services unless an expedited service is chosen by the customer. Ground services do not have arrival date guarantees. If you have a specific in hand date please plan ahead or choose an expedited service that has an arrival guarantee.

GOLFSHOPWS.COM RETURN POLICY

Thank you for purchasing our products at golfshophq.com. We offer a full replacement and in some cases a money-back guarantee for purchases made on our website if there are product defects or if we print artwork that is different than what the customer approved on a production proof provided to them by us. You may be eligible for a full replacement or reimbursement within 10 calendar days of your purchase. After the 10-day period you will no longer be eligible and won't be able to receive a replacement or refund. We encourage our customers to try the product within the first 10 days after receiving their order to ensure it fits your needs. We are not responsible for errors in printing after the customer has approved a production proof provided to them by golfshophq.com. Production times and transit times can very. Delays in shipping have become common. It is the customer’s responsibility to plan ahead and allow ample time for production and shipping when ordering for an event. Golfshophq.com is not responsible for orders that arrive late unless in the rare circumstance that we specifically make a formal guarantee in writing of on time arrival. An estimated time of arrival or shipping estimate does not constitute a guarantee or promise.

If you have any additional questions or would like to request a refund, feel free to contact us.

GolfShopWS.com 
PO Box 1472
Miami, OK 74355
service@golfshopws.com
877-466-7639

Manufacturer warranty

This warranty does not cover damages resulting from accident, misuse or lost merchandise, mistakes in art after the customer has approved a production proof and is only valid in the USA. Valid receipt is required. Questions? Please send email to service@golfshopws.com. Product features, appearance, and specifications may be subject to change without notice. Unauthorized duplication is a violation of applicable and international laws.

GOLFSHOPHQ.COM CANCELATION POLICY

You may cancel an order prior to approving the production proof. Orders cannot be canceled after the production proof has been approved by the customer. After a production proof is approved the order will begin printing. A rush order may not be able to be canceled even if a production proof has not been approved yet. Please check with your customer service agent prior to making a rush order for details.

   

PRIVACY STATEMENT

Privacy Policy

SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

SECTION 2 - CONSENT

How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at service@golfshopws.com or mailing us at:

GolfShopWS.com
PO Box 1472 Miami, OK 74355

SECTION 3 - DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

SECTION 4 - Godaddy

Our store is hosted on Godaddy They provide us with the online e-commerce platform that allows us to sell our products and services to you.

Your data is stored through Godaddy data storage, databases and the general Godaddy application. They store your data on a secure server behind a firewall.

Payment:

If you choose a direct payment gateway to complete your purchase, then Authorize.net stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

For more insight, you may also want to read Authorize.net’s Terms of Service (authorize.net or Privacy Statement) (authorize.net)

SECTION 5 - THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Links

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

SECTION 6 - SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

SECTION 7- AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

SECTION 8- CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at service@golfshopws.com  or by mail at GolfShopWS.com [Re: Privacy Compliance Officer] PO Box 1472 Miami, OK 74355